Support: To use webmail, type webmail.company.com in the address bar of internet explorer
User: It says page cannot be displayed
Support: What is in the address bar?
User: www.webmail.company.com
Support: (grrrr) - type webmail.company.com in the address bar
User: thats what I did
Support: no, you added www
User: oh, it works now

#1 - 2007-11-13 -

My majors including the Microsoft certified professional certificate signed by Bill Gates

#34 - 2009-04-28 -

User: How can I access our database in the office when I am travelling and not connected to the internet?
Support: TCP over magic
User: How do I get that?
Support: You don't, it doesn't exist

#19 - 2008-01-17 -

Geek 1: I started working with databases when DB2 was around
Geek 2: Yeah, well, I started working with databases when DB1 was around!

#35 - 2009-05-12 -

User: My AD account appears to be locked, can you please unlock it?
Support: Please clear your IE cache

#37 - 2010-06-08 -

Tech: I need you to right click your mouse
User: I dont see how thats going to help
Tech: Trust me right click your mouse
User: Dont treat me like an Idiot
Tech: Im not please just right click on your mouse
User: Alright Im clicking my right hand over the mouse and nothing is happening

#33 - 2009-04-10 -

User: If i plug 9 pc's into a 16 port router and 1 internet it will share the internet through all the pc's right?
Support: All machines will be able to access the internet, but they will not share in a friendly way. One person will be able to slow everybody down.
User: So will plugging 4 internet sources into the router to be shared help at all or is it pointless?
Support: What 4 internet sources?
User: Instead of taking 1 cable from the adsl modem to the router take 4 of them. My modem has a 4 port switch inbuilt
Support: No, no help

#29 - 2008-05-28 -

The universe tends toward maximum irony. Don't push it.

#23 - 2008-02-25 -